In episode 6 of Cerium’s Contact Center Myth Busters, Kate, and Hailey address the myths concerning the most utilized channel of choice when it comes to customer service. Watch and find out.,….you might be surprised!
Delight Your Customers, Inspire Your Team
Microsoft Copilot for Microsoft 365 is a powerful AI-powered productivity tool designed to enhance popular Microsoft 365 apps like Word,
CVE-2024-31497 is a vulnerability in PuTTY versions 0.68 through 0.80. PuTTY is a popular open-source terminal emulator, serial console, and
“Darcula” represents a new breed of Phishing-as-a-Service (PaaS) posing a serious threat to both Apple and Android users. This sophisticated
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