In this final episode of Cerium’s Contact Center Myth Busters, Kate and Hailey discuss what today’s customers expect when they need support from their brands. Is your brand meeting your customer’s expectations? Watch this video to see.
Delight Your Customers, Inspire Your Team
Microsoft Copilot for Microsoft 365 is a powerful AI-powered productivity tool designed to enhance popular Microsoft 365 apps like Word,
CVE-2024-31497 is a vulnerability in PuTTY versions 0.68 through 0.80. PuTTY is a popular open-source terminal emulator, serial console, and
“Darcula” represents a new breed of Phishing-as-a-Service (PaaS) posing a serious threat to both Apple and Android users. This sophisticated
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