Contact Center Myth Busters
Episode Five
In this episode of Contact Center Myth Busters, Kate and Hailey customer service and self-service support. With increasing customer service demands coupled with staffing challenges to meet those demands, many contact centers say that improving self-service tools is their highest priority.Delight Your Customers, Inspire Your Team
Make experiences effortless, seamless, and context-driven— personalized across all touchpoints for customers and the employees who serve them.